The SalesWhisperer™ 
The Psychology of Successful Selling 
Shared by 360 Associates’ Mr. Joe Panzica

Learn first-hand: why the mega retailers of the nation have called on Joe to work with their people at all levels of their companies

Learn first-hand: the SalesWhisperer™ psychology of selling and how recognizing and managing human emotion plays such a huge role in your success

Learn first-hand: how to deal with customer issues in non-confrontational ways

Learn first-hand: how to help the customer make informed decisions

Learn first-hand: that sales is not just selling …It applies to our everyday personal life

Take away: easy and simple techniques to improve your business…..and your daily living

Joe Panzica has over thirty years of first-hand experience in sales and sales training for companies of all sizes, including some of the best known mega-retailers in the world. He was a recognized leader of national sales with a Fortune 500 company with a long list of successes for P & L improvement, sales growth and strategy development and deployment. Joe is an author and educator of college-level courses on the subject and is highly sought after for his first-hand, people-oriented approach to sales education. His popular book, “The SalesWhisperer™” finally puts into print the principles and techniques that Joe has developed, personally embraced and shared verbally with countless people over the years. His dis-arming style of teaching simply makes one want to learn and believe in his approach.

One, Two and Three Day Seminars are offered. See our 360 Associates Learning Center Seminar Schedule or call to have an experience designed expressly for your team.

Standard 1 Day Seminar

This is an excellent overview of the psychology of selling as presented by Joe Panzica, author of the popular book, The SalesWhisperer™ with emphasis on the fundamentals to make you a better person in your everyday business conversation.

• How People Learn 
• Preparing to Sell
• Setting Objectives
• Meeting/Greeting the Customer
• Qualifying Questions
• Feature-Function-Benefit Selling
• Handling Customer Objections
• Closing the Sale
• Classical Conditioning Reflex Learning
• How Men and Women Learn & Process Information
• Recognizing Buying Signs
• Psychological Validity Effect
• Dialectical Reasoning & Reflective Judgment
• Psychological Sets

Option 1:

Each makes a video taped presentation to prove his proficiency in front of, and critiqued by his peers and receives a private one-on-one evaluation of his “performance” by Joe and will be given his personal tape at that time.

Option 2:

Each attendee makes a presentation to prove his proficiency in front of his peers and is critiqued by them and Joe. No video taping.

Standard 2 Day Seminar

An in-depth discovery experience into the psychology of selling fundamentals and how to really make them part of your everyday life. Plus, tips and techniques for successfully handling difficult situations.

• How People Learn 
• Preparing to Sell
• Setting Objectives
• Meeting/Greeting the Customer
• Qualifying Questions
• Feature-Function-Benefit Selling
• Handling Customer Objections
• Closing the Sale
• Classical Conditioning Reflex Learning
• How Men and Women Learn & Process Information
• Recognizing Buying Signs
• Psychological Validity Effect
• Dialectical Reasoning & Reflective Judgment
• Psychological Sets
• Mutual Interchange
• Bundling/Packaging Sales
• Handling Angry Clients
• How to Tell if Someone is Lying

The above is taught in very interactively and allows each to make at least one presentation in front of his peers to practice his techniques.

Each makes a video taped final presentation to prove his proficiency in front of and critiqued by his peers and receives a private one-on-one evaluation of his “performance” by Joe and will be given his personal tape at that time.

Standard 3 Day Seminar

The best way to learn all the principles and to understand the power of the psychology of selling as put forth in the book, The Sales Whisperer™, why it works, how it works and some of the finest points to make it work for you. Attendees will leave with new-found tools and the confidence to use them for selling anything to anybody!

• How People Learn 
• Preparing to Sell
• Setting Objectives
• Meeting/Greeting the Customer
• Qualifying Questions
• Feature-Function-Benefit Selling
• Handling Customer Objections
• Closing the Sale
• Classical Conditioning Reflex Learning
• How Men and Women Learn & Process Information
• Recognizing Buying Signs
• Psychological Validity Effect
• Dialectical Reasoning & Reflective Judgment
• Psychological Sets
• Mutual Interchange
• Bundling/Packaging Sales
• Handling Angry Clients
• How to Tell if Someone is Lying
• Selling to Executives
• Recognizing Micro-Expressions
• Color Psychology

The above is taught very interactively, allowing each to make multiple presentations in front of his peers to practice his techniques.

Each makes a video taped final presentation to prove his proficiency in front of and critiqued by his peers and receives a private one-on-one evaluation of his “performance” by Joe and is given his personal tape at that time.